LEGAL
Privacy Policy
Last updated: September 2025 · Review Season F.Z.E, Ajman Free Zone, UAE
1. Introduction
Review Season F.Z.E ("Review Season", "we", "us") is registered in the Ajman Free Zone, United Arab Emirates. This Privacy Policy explains how we collect, use, store, and protect personal data in compliance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("the PDPL").
2. Data We Collect
We may collect: contact details (name, business name, email, phone, city, country), website and Google Business Profile URLs provided for audits, billing information, and communications data. We collect only the data necessary to deliver our services and respond to enquiries.
3. Lawful Basis
We process personal data on the lawful bases permitted under the PDPL, including: performance of a contract, compliance with legal obligations, legitimate business interests, and explicit consent provided through our forms.
4. How We Use Your Data
We use personal data to deliver reputation management services, conduct reputation audits, communicate with clients and prospects, process payments, improve our services, and comply with UAE legal and regulatory obligations.
5. Data Sharing
We do not sell personal data. We may share data with trusted service providers (such as email and analytics platforms) under strict confidentiality, and with UAE authorities where required by law. All third parties are bound to protect data in line with the PDPL.
6. Cross-Border Transfers
As a UAE-based entity serving regional and international clients, data may be processed outside the UAE. Where this occurs, we ensure an adequate level of protection consistent with the PDPL's cross-border transfer requirements.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements under UAE law. Data is securely deleted or anonymised thereafter.
8. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse, in line with PDPL security obligations.
9. Your Rights
Under the PDPL, you have the right to access, correct, delete, or restrict the processing of your personal data, and to withdraw consent. To exercise these rights, contact us via the contact page on this website.
10. Cookies
Our website uses essential cookies to function properly and analytics cookies to understand usage. You may control cookies through your browser settings.
11. Children's Privacy
Our services are not directed at individuals under 18. We do not knowingly collect personal data from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective upon posting on this page.
13. Contact
For privacy enquiries, contact Review Season F.Z.E at Office C1 - 1F - SF8593, Ajman Free Zone C1 Building, Ajman, United Arab Emirates, by email at info@reviewseason.ae or by phone at +971 521146334.